If your HP printer isn’t printing, here are some possible reasons why. Here’s a quick guide to help you troubleshoot and fix the issue:
Step 1: Check Printer Connections
First, make sure your HP printer is connected to your computer or network. Check any USB or Ethernet cables to make sure they’re plugged in tightly. For wireless setups, check that both the printer and your computer are connected to the same network.
Step 2: Power Cycle the Printer
A simple reboot usually fixes many printer issues. Turn off your printer and unplug it from the power outlet. Wait for about a minute and then plug it back in and turn it on.
Step 3: Clear Print Queue
Stuck print jobs can block new print jobs. Open the Control Panel on your computer and find the “Devices and Printers” section. Find your HP printer, right-click on it, and select “See what’s printing.” From there, open the “Printer” menu and select “Cancel All Documents” to clear the queue.
Step 4: Update Printer Drivers
If the above steps didn’t work, your printer driver might be the problem. Go to the HP website and download the latest driver for your printer model. Follow the installation instructions to make sure your driver is updated.
Step 5: Check Ink Levels
Low ink levels can also prevent your printer from working properly. Check the ink levels through your printer’s display panel or computer settings. If needed, replace the empty cartridges according to your printer’s instructions.
Step 6: Use the Printer Troubleshooter
Use your computer’s built-in troubleshooter. Go to the Control Panel, select “Troubleshooting” and then click on “Hardware and Sound.” From there, select “Printer” and follow the on-screen instructions to detect and fix potential issues automatically.
Bottom Line
An HP printer not printing can be due to many reasons—connection issues, jammed print queue, outdated drivers, low ink or other hardware glitches. Follow the steps above, and you should fix the issue. But if the problem persists, contact HP support for help.