Brother printers are known for their high quality, durability and reliability. However, even the best machines sometimes need some troubleshooting to get back to its original function. One of the common errors that Brother printer users encounter is the error ts-02. It is a communication error that occurs between your computer and your printer. It means that your computer is unable to communicate with your printer, which makes it impossible to print. In this article, we will provide you some tips on how to troubleshoot Brother error ts-02 and get back to printing.
1. Check your printer’s connection
The first thing you should do is to check your printer’s connection. Ensure that it is properly connected to your computer or the network. Check if the cables are plugged in correctly and if the printer is turned on. If you are using a wireless printer, you should check if it is connected to your Wi-Fi network. You can check-in your printer’s manual for instructions on how to do this.
2. Restart your printer and computer
Sometimes, all your printer needs is just a restart. Turn off your printer and unplug it for a couple of minutes. Then, turn on your printer and see if the error ts-02 has been resolved. If it doesn’t work, restart your computer as well.
3. Update your printer drivers
Outdated drivers might be the cause of the error ts-02. Ensure that your printer drivers are up to date. You can check the manufacturer’s website for the latest driver for your printer model. When updating drivers, follow the instructions given carefully.
4. Disable any firewalls or antivirus
Sometimes, firewalls or antivirus software may block the communication between your printer and your computer. Disable your firewall or antivirus software temporarily and try printing again. Remember to turn them back on once you have resolved the issue.
5. Reset your printer
If none of the above troubleshooting methods worked, you might want to reset your printer. Find your printer’s reset button and press it for a couple of seconds. The reset button location varies from model to model, so check your printer’s manual for guidance.
In conclusion, the error ts-02 can be frustrating for Brother printer users, but the good news is that it can be fixed quickly. Ensure that your printer is properly connected, restart your printer and computer, update your printer drivers, disable your firewall or antivirus software, or reset your printer to troubleshoot the error. By following the above tips, we hope that you have been able to fix your Brother printer error ts-02 and get back to printing.