The Canon Pixma MX922 is an all-in-one printer that can provide various functions such as scanning, printing, and copying. However, sometimes, its users encounter a support code B200 error message that can be frustrating to deal with. This error message usually indicates a problem with the printhead or ink cartridges that can cause the printer to stop working. Here is a comprehensive guide to fix support code B200 error message and get your printer back to working order.
Step 1: Turn Off the Printer
The first step in fixing support code B200 error message is to turn off the printer. Turn off the printer by holding the power button until the printer completely shuts down.
Step 2: Remove the Printhead
Once the printer is turned off, you need to remove the printhead. Open the printer cover and wait for the carriage to move to the left. Then, lift the lever to remove the printhead from the printer.
Step 3: Clean the Printhead
After removing the printhead from the printer, you need to clean it properly. To clean the printhead, take a soft cloth and gently clean it. Ensure that the printhead is free from any dirt, ink, or debris. If you notice any excessive ink or blockages, use a cleaning solution to clean it. You can also use hot water to clean the printhead but, ensure it is dried completely before putting it back.
Step 4: Clean the Ink Cartridges
Additionally, you need to clean the ink cartridges. To do this, remove the ink cartridges from the printer and clean them using a soft cloth. Ensure that the cartridges are free from any dirt or debris. You can also use hot water or cleaning solution if necessary.
Step 5: Reinsert the Printhead and Ink Cartridges
Once the printhead and ink cartridges are cleaned and dried, reinsert the printhead first, and then insert the ink cartridges back into the printer. Turn on the printer and check if it is working fine.
Step 6: Run Printhead Cleaning Cycles
If the printer still shows the support code B200 error message, try running the printhead cleaning cycles. This process will help clean the printhead to improve print quality. You can run the cleaning cycle from the printer’s software. Use the menu screen to find the “Cleaning” or “Maintenance” options, then click the “Printhead Cleaning” option.
Step 7: Replace Defective Parts
If none of the above steps worked, then most likely, the printhead or ink cartridges are defective. The best solution is to replace them with new ones. Printhead replacement is easy when you purchase it separately. Compared to ink cartridges, a faulty printhead can be the main culprit behind support code B200 errors.
The Canon Pixma MX922 Support Code B200 error message can be frustrating to deal with, but it is essential to address the issue quickly. This comprehensive guide will help you with fixing the error message and getting your printer back to working order. Remember to follow these steps and also consider using genuine Canon cartridges and parts for best results.